Inbound
Outbound
BPO
Web Services
 
 
Download Brochure
Effective Contact Centers understand
Follow this link for the Company Brochure
 
 
 
Services / Outbound
 
Kasyap Iserve provides both Business-to-Consumer and Business-to-Business outbound teleservices. These services consist primarily of lead generation through customer awareness, lead qualification, customer account management, outbound customer service and survey programs.
 
Traditional Outbound Campaigns include
 
   Market Intelligence
   Database Selling
   Direct Mail Follow-up
   Lead Generation \ Qualification \ Management
   Seminar Population
   Product Promotion
   Debt Collection
   Information and Literature Fulfillment
   Appointment Scheduling
   Decision Maker Contacts
   Up Sell/Cross Sell Campaigns
   Surveys
   Customer Satisfaction
 

Kasyap Iserve can show you how to nurture relationships with prospects during the buying cycle and turn those qualified leads into sales. We do this by using customer lists that have been selected to match the demographic profile of your targeted customers. Together with customized lists, we combine state of the art technology and "second to none" Customer Service Representatives to complete the process. We offer sophisticated data analysis and a comprehensive library of reporting tools to maximize the probability of a successful transaction. These reports are constantly used to evaluate our calling strategies and refocus our efforts when necessary. Our clients have immediate access to information needed to make informed marketing decisions.

 
Debt Collection Services
 

Kasyap Iserve's Call Center Debt Collection Services division provides both inbound and outbound collection services for our clients. If your company has outstanding receivables, we can help you collect those overdue accounts and increase your cash flow for pennies on the dollar.

Programs can be completely automated using our IVR (interactive voice response) system. Complete and accurate payment information can be retrieved from the customer over the telephone. Credit card and check payments can be fully automated allowing your company to be more efficient and profitable. We can also act as an outside collection agency on your behalf. Our CSR's have been highly trained in collection services and are very effective. Using our predictive dialing equipment and customized software, we can help you turn those outstanding debts into cash.

Using our technology, equipment and staff, we can help you to

 
   Collect on delinquent receivables
   Increase cash flow
   Convert assumed losses into operating capital
   Become more profitable