Do you have a product that you are selling through a catalog, an infomercial, television advertising, the internet or direct mail? Do you need someone to answer your incoming calls and process your orders over the telephone?

Kasyap Iserve Contact Center provides order processing services 24 x 7. We handle programs of all sizes. Our skilled customer service representatives will handle your customers and prospects with the highest level of customer care. For increased sales opportunities, our CSR's are proficient in cross-selling and up-selling your additional products and services. We can also provide market research at order time as well. Our custom designed software allows us to provide skills based routing. All calls are recorded for verification and quality control. We can provide real-time credit card processing or provide you with the accurate order information through FTP or email services using our Automatic Order Export Utility.

Our clients are provided with a secure site allowing them to see their program statistics and reports as they are continuously updated throughout the day. You can login at any time and see how we are doing.

At Kasyap Iserve we know what you're facing - multiple benefit plans, multiple eligibility groups, changing laws and regulations, and an enormous administrative load. Partnering with Kasyap Iserve allows you to spend more time on strategic initiatives, and less time addressing the details of each employee's specific situation. Our solutions can simplify all of these challenges for your organization without ever compromising the care that your employees receive.

With Kasyap Iserve, you can be sure your employees will receive prompt attention and thorough, accurate resolution to their concerns. But we do more than resolve employee issues, we manage and track all the data necessary to help you predict and prevent future issues. We can help you handle.

Allowing an experienced HR management solutions partner like Kasyap Iserve to handle your payroll is an excellent business decision. We give the utmost care and attention to your payroll processes allowing you to focus on more strategic issues.

Our extensive experience means we are in tune with the many payroll challenges you face. Multiple pay grades, multiple sites, local, state and federal regulations, even union considerations are some of the issues we help our clients manage seamlessly every day.

Kasyap Iserve provides solutions that satisfy the intricate payroll needs of today's large organizations. Our solutions can cover end-to-end payroll processing or we can assume the process at any point between time entry and check production. In each solution, we implement a precise fusion of people, processes and technology to ensure satisfaction among both payroll executives and employees. We can help you handle.

Kasyap Iserve knows that keeping track of your employees is a full-time job. That's because we do it 24 hours a day for our clients. However, it's easier when you have the best tools available, and we do. Kasyap Iserve has transformed what was once the most tedious aspect of the HR function -- endless paperwork -- into an automated state-of-the-art process that is simple, accurate, and fully integrated.

The powerful data management methods employed by Kasyap Iserve can be the key to streamlining and improving your HR processes. We can utilize your existing system, or offer you an independent fully-outsourced system. We're masters of voice and data integration. Once Kasyap Iserve fully integrates your systems, information can be easily accessed by an employee, a manager, or a Kasyap Iserve employee care specialist.

Most importantly, the information will be accurate, secure, consistent and up-to-date. The data files are easily searchable and easy to update. Modifying just one file will update all other areas where that information appears. And flexible reporting features allow managers to receive the specific information they need for analysis.